Elizabeth Bradbury
Elizabeth is classed as a visionary and an expert in her field. She has led year-on-year performance increases in a number of multi-million pound customer-focused organisations both in the North of England and nationally.
"Suffering set-backs at an early age gave me the self-motivation and determination to succeed and saw me working at various Senior Management levels in the Healthcare, Housing and Private Industries."
"Although well-qualified academically, it has been my personal and working experiences that have taught me many invaluable lessons - which have enabled me to thrive at what I do today.
"One of these lessons was that in order to connect with your customers you must do this first through connecting with yourself and your employees.
Be human first and then business focused not the other way around!
"By adopting this approach I have created strong relationships, built trust and delivered first-class business-wide customer service - all of which are essential for personal and business wealth".
Jean Outhwaite
Jean’s tough, confident and practical approach has seen her restore, develop and boost the profitability of some of the country’s top Blue Chip companies.
Brought into businesses facing collapse, Jean has turned around the fortunes of many organisations - creating direction, structure and generating elite internal and external customer service strategies that really do work! She’s not only been taught the walk but has certainly walked it!
"I am very much a people person and with a lifetime’s experience of dealing with the pressures of cut-throat industries, changing markets and redundancies along the way, the streak of stoic resolve inherited from my roots in Doncaster gave me the personal edge to elevate businesses successfully to the next level and beyond.
"Your own personal success is best measured by how you are perceived by others.
"I believe that high standards across every area of your business life are paramount - in particular, a real zest for delivering service excellence.
"Putting people first is central to achievement in whatever you choose to do. Keeping true to these values have certainly led me through life very successfully.
