Mon 27th Oct 2008
Manners cost you nothing but your customers
Manners cost you nothing but your business - be customer savy
Mon 27th Oct 2008
Halloween Message - re-think, re-nuture, re-invent.
Use this time of change in the seasons to develop yourself and prepare for the future.
Thu 11th Sep 2008
Create customer delight. Have gold standard services not a gold standard complaints policy.
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You two are any business executive's secret weapon
Leeds City Council

A revelation - if your business involves meeting with customers, stakeholders and suppliers, this unique day will pay for itself over and over again
Northern Rail

We have seen significant and immediate changes in the behaviour and effectiveness of the team
Barclays Bank

I’m now back on track with where I want to be
Capgemini

Life changing experience, practical guidance, with immediate results
Corus

This honest and direct workshop totally changed my life - I now have the confidence and self esteem to be motivated to achieve success
HSBC

All of my senior management team should attend this course - a truly inspiring event
Learning Skills Council

